Everyone agrees that people are an organisation's greatest asset, and we all know that for an organisation to succeed everyone has to perform well. To achieve this, people need the right knowledge, skills and motivation to work efficiently.

The Investors in People Standard provides a framework to ensure that we achieve this. We achieved the standard by meeting criteria or 'indicators' in November 2006. In our assessment report, assessors noted:

Commitment
We are a learning organisation
Leadership is excellent
We have a strong team ethos

Planning
We have clear aims and objectives
Communication is excellent
Responsibility is devolved
Training relates to our aims and objectives

Action
Induction is comprehensive and structured
Staff are empowered
A great deal of training is undertaken

Evaluation
We have a 'try it out' philosophy
Good systems are in place for feedback and evaluation